Privacy policy

Privacy Policy

Last updated: December 23, 2024

This Privacy Policy describes how MeantToBe (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from meanttobe.store (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean any user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of your information as described below. If you do not agree, please discontinue use of the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
When updates occur, we will post the revised version on this page and update the “Last updated” date above. We encourage you to review this page periodically.

2. Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

A. Information You Provide Directly

We collect personal information you provide when you:

  • Place an order or make a purchase

  • Create an account

  • Contact us for support

  • Subscribe to emails or promotions

This may include:

  • Contact details: name, email address, billing/shipping address, phone number

  • Order information: product details, payment confirmation, shipping details

  • Account credentials: username, password, and security information

  • Customer support content: messages or attachments you send us

B. Information Collected Automatically

When you visit our Site, we automatically collect information about your device and activity using cookies, pixels, and similar technologies. This may include:

  • Device and browser information

  • IP address and approximate location

  • Time spent on pages and actions taken

  • Interaction data with ads, emails, and features

For details on cookies used by Shopify (our e-commerce platform), see Shopify’s Cookie Policy.

C. Information from Third Parties

We may receive additional information about you from:

  • Shopify, which powers our store

  • Payment processors, to verify and process transactions

  • Marketing and analytics partners, to help us understand and improve performance

All third-party partners are required to protect your data consistent with this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

  • Provide and fulfill Services — process orders, ship products, manage accounts, handle returns/exchanges

  • Communicate with you — send confirmations, updates, and support responses

  • Improve our Services — personalize your experience and optimize our Site

  • Market responsibly — send promotional messages, special offers, and relevant ads (where permitted by law)

  • Detect and prevent fraud — verify identities and secure transactions

  • Comply with legal obligations — respond to lawful requests or regulatory requirements

If you are located in the EEA or UK, processing is based on our legitimate interests, contractual necessity, or your consent (as required).

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Operate essential site features (e.g., cart and checkout)

  • Remember preferences and improve performance

  • Analyze traffic and user behavior

  • Deliver personalized ads

You can manage cookies via your browser settings. Note that disabling cookies may affect certain site functionality.

We also recognize Global Privacy Control (GPC) signals, which allow you to automatically opt out of certain data sharing or targeted advertising activities.

5. How We Share Your Information

We may share personal information with:

  • Vendors and service providers (Shopify, payment gateways, fulfillment centers, analytics tools, customer support systems)

  • Marketing and business partners who help deliver advertisements or promotions

  • Affiliates within our corporate group

  • Authorities or regulators when required by law or to protect our rights

  • Third parties in business transfers, such as mergers or acquisitions

We do not use or disclose sensitive personal information for inferring characteristics or without consent.

Over the past 12 months, we may have “sold” or “shared” limited categories of personal information (e.g., contact or usage data) for marketing or advertising purposes as defined under applicable privacy laws.

6. User-Generated Content

If you choose to submit public reviews or comments on our Site or social media, that content may be viewable by others.
We are not responsible for how third parties use information you make public.

7. Children’s Data

Our Services are not directed toward children under 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us so we can delete it.

8. Security and Retention

We implement industry-standard safeguards to protect your data.
However, no online platform is completely secure, and we cannot guarantee absolute security.

We retain information only as long as necessary for:

  • Completing transactions

  • Fulfilling legal or tax obligations

  • Resolving disputes and enforcing agreements

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access / Know — request what personal data we hold

  • Correction — request updates to inaccurate information

  • Deletion — request we delete personal information

  • Portability — request a copy of your data in a portable format

  • Opt-Out — stop targeted advertising or data sharing (“Do Not Sell or Share My Info”)

  • Restriction / Objection — limit certain processing activities

  • Withdraw Consent — revoke permissions where consent was required

You can exercise these rights by contacting us (see “Contact” below). We may need to verify your identity before processing a request.
Authorized agents may act on your behalf with proof of authority.

We will not discriminate against you for exercising any privacy rights.

10. International Users

Your information may be processed in countries other than your own.
When transferring data outside your jurisdiction (e.g., the EEA or UK), we rely on approved mechanisms such as Standard Contractual Clauses to ensure adequate protection.

11. Complaints

If you have concerns about how we handle your information, please contact us first.
If you remain unsatisfied, you may have the right to lodge a complaint with your local data protection authority.

12. Contact

For questions about this Privacy Policy, our data practices, or to exercise your rights, please contact us at:

📧 Support@meanttobe.store
🌐 meanttobe.store

For purposes of applicable data protection laws, MeantToBe is the data controller of your personal information.